Terms of service
TERMS OF SERVICE
Effective Date: July 13, 2026
These Terms of Service govern your access to and use of miniwalk.site, including all purchases, content, features, products, and services offered through the website.
Throughout these Terms, “MiniWalk,” “we,” “us,” and “our” refer to the operator of miniwalk.site. “You” and “your” refer to visitors, customers, and users of the website.
By visiting our website, creating an order, or using our services, you agree to these Terms of Service.
1. Online Store Terms
You must be legally capable of entering into a binding agreement in your jurisdiction to make a purchase from our store.
If you are using the website on behalf of another person or organization, you confirm that you have authority to accept these Terms on their behalf.
You may not use our products, website, or services for illegal, fraudulent, abusive, or unauthorized purposes.
2. Product Information
MiniWalk sells baby shoes, toddler shoes, sandals, sneakers, prewalker footwear, and related children’s products.
We make reasonable efforts to display product descriptions, colors, materials, dimensions, and sizing information accurately. However:
- Colors may appear differently depending on screen settings
- Measurements may have minor variations
- Packaging may change
- Product appearance may vary slightly between production batches
- Sizing may differ between product styles
Customers are responsible for reviewing product details and size information before ordering.
Our footwear is not represented as medical, orthopedic, therapeutic, or protective equipment unless expressly stated on the relevant product page.
3. Product Availability
All products are subject to availability.
We may limit quantities, discontinue products, modify collections, or refuse orders when necessary. If a product becomes unavailable after an order is submitted, we may offer an alternative, issue a refund, or cancel the affected item.
4. Prices and Payments
Prices are displayed in the currency selected or shown on the website. Depending on your location, your bank or payment provider may apply currency conversion charges or international transaction fees.
You agree to provide current, complete, and accurate payment and billing information.
We may correct pricing errors, cancel orders affected by obvious mistakes, or request additional verification before accepting an order.
Payment must be successfully authorized before an order can be processed.
5. Taxes, Duties, and Import Charges
Depending on the destination, local authorities may impose customs duties, import taxes, brokerage fees, or other charges.
Unless expressly stated at checkout, these charges are not included in the product price and may be the customer’s responsibility. MiniWalk does not control customs decisions or local tax requirements.
6. Order Acceptance
An order confirmation email acknowledges that we received your order. It does not always mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order for reasons including:
- Product unavailability
- Payment authorization problems
- Suspected fraud
- Incorrect pricing
- Incorrect customer information
- Unusual order quantities
- Shipping restrictions
- Violation of these Terms
If payment has already been collected for a cancelled order, the applicable amount will be refunded.
7. Shipping and Delivery
MiniWalk offers free standard worldwide shipping.
Estimated delivery is normally 7–10 days after dispatch. Delivery estimates are not guarantees and may be affected by carrier delays, customs processing, weather, public holidays, destination accessibility, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Further details are available in our Shipping Policy.
8. Returns and Refunds
Eligible products may be returned free of charge within 30 days of delivery, subject to our Return and Refund Policy.
Returned items should be unworn, unused, and in their original condition unless the product was received damaged, defective, or incorrect.
9. Children’s Products and Supervision
MiniWalk products are intended to be selected and purchased by adults.
Parents and caregivers are responsible for:
- Selecting an appropriate size
- Checking the fit before use
- Inspecting footwear regularly
- Ensuring closures are properly secured
- Discontinuing use if the product is damaged or no longer fits
- Supervising children appropriately
Product packaging and removable components should be kept away from babies and young children where they may present a choking or suffocation hazard.
10. Acceptable Website Use
You may not:
- Use the website for unlawful or fraudulent activity
- Attempt to gain unauthorized access to our systems
- Introduce viruses, malicious code, or disruptive software
- Scrape, copy, or extract website data without permission
- Interfere with website security or operation
- Use false information to place orders
- Impersonate another person
- Infringe intellectual property rights
- Submit abusive, threatening, misleading, or defamatory content
We may restrict or terminate access when these Terms are violated.
11. Intellectual Property
Website content, including our branding, graphics, layout, product descriptions, photographs, text, icons, and design elements, is owned by or licensed to MiniWalk and is protected by applicable intellectual property laws.
You may use the website only for personal, non-commercial shopping purposes.
No content may be reproduced, distributed, modified, republished, sold, or commercially exploited without prior written permission.
12. Customer Reviews and Submissions
When you submit a review, photograph, suggestion, testimonial, or other content, you confirm that:
- You have the right to submit it
- It is accurate and not misleading
- It does not violate another person’s rights
- It does not contain unlawful, abusive, or harmful material
You grant MiniWalk a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and adapt the submitted content for business, promotional, and website-related purposes, subject to applicable law.
13. Third-Party Services
Our store may use third-party providers for payment processing, hosting, analytics, order fulfillment, communications, and shipping.
Your use of certain services may also be governed by the applicable provider’s terms and privacy practices.
MiniWalk is not responsible for independently operated third-party websites linked from our store.
14. Errors and Omissions
Website information may occasionally contain typographical errors, inaccuracies, or omissions relating to product details, prices, promotions, shipping, or availability.
We may correct errors and update information without prior notice. Where an error materially affects an order, we will provide an appropriate resolution.
15. Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided on an “as available” basis.
We do not guarantee that:
- The website will always be uninterrupted
- Every error will be corrected immediately
- Delivery will occur on an exact date
- Every product will meet subjective expectations
- The website will be free from all technical issues
Nothing in these Terms excludes warranties or protections that cannot legally be excluded.
16. Limitation of Liability
To the fullest extent permitted by law, MiniWalk will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website, delayed delivery, or use of our products.
Where liability cannot be excluded, our total liability will generally be limited to the amount paid for the product or order giving rise to the claim, except where applicable law requires otherwise.
17. Indemnification
You agree to indemnify and hold MiniWalk harmless from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.
This section applies only to the extent permitted by law.
18. Force Majeure
MiniWalk will not be responsible for delays or failures caused by events outside our reasonable control, including natural disasters, severe weather, transportation interruptions, customs delays, labor disputes, government actions, public health emergencies, internet outages, or carrier disruptions.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.
20. Governing Law
These Terms are governed by the laws of the Province of Québec and the applicable federal laws of Canada, without limiting any mandatory consumer rights available in the customer’s jurisdiction.
21. Changes to These Terms
We may update these Terms to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised effective date.
Continued use of the website after an update constitutes acceptance of the revised Terms, where permitted by law.
22. Contact
Questions about these Terms may be sent to:
MiniWalk
9526 Rue Berri
Montréal, QC H2M 1R4
Canada
Email: support@miniwalk.site
Phone: (877) 764-3772