Contact Us

We’re Here to Help

Thank you for visiting MiniWalk. Our customer support team is available to assist with product questions, sizing guidance, order updates, shipping concerns, returns, refunds, and general store inquiries.

Before contacting us, please include as much relevant information as possible so that we can assist you efficiently.

Customer Support

Email: support@miniwalk.site
Phone: (877) 764-3772
Website: miniwalk.site

Business Address

MiniWalk
9526 Rue Berri
Montréal, QC H2M 1R4
Canada

Order-Related Inquiries

When contacting us about an order, please include:

  • Your full name
  • Your order number
  • The email address used at checkout
  • A brief explanation of your request
  • Photos or videos, when reporting a damaged, defective, or incorrect item

We generally aim to respond to customer inquiries within two business days. Response times may be longer during weekends, public holidays, promotional periods, or periods of unusually high demand.

Please do not send products to our business address without first contacting our customer support team and receiving return authorization and return instructions.